ICAB provides a comprehensive hotel booking service via our extensive database of accommodation suppliers. We work alongside a range of hotels from budget to five-star luxury ensuring no matter what the insurers instructions are we will have a property that is suitable for their client.
Our staff at ICAB are fully trained and understand that in most cases hotel accommodation is needed immediately, often on the same day of instruction. We recognise that during this stressful time client communication is key and we therefore ensure that all clients are called within 15 minutes of instruction and we aim to offer a hotel within an hour.
Most importantly, once the hotel instruction is logged with ICAB we will manage the accommodation side of the claim in its entirety. ICAB will check if extensions to the current hotel stay are required 5 days ahead of the planned check out date to ensure that the client is never left without a roof over their head.
In some cases, hotel accommodation is not always suitable for the client and they need somewhere that allows them to do their own cooking and washing. Serviced apartments are usually only available in city centre locations; however, some suppliers have properties in smaller towns and villages. A minimum stay of a week is typical so is not suitable for very short term bookings.
ICAB have working relationships with many suppliers of holiday lets and holiday cottages, throughout the UK. This type of accommodation can often work best for those clients needing alternative accommodation for a period of 4-16 weeks. Our large network means that ICAB can accommodate clients in both remote and sought after locations.